Our main location is in Sebastian, FL, but we hire local cleaners in each city that we cover.

We cover the following cities in the state of Florida:

● Titusville

● Cape Canaveral

● Cocoa

● Cocoa Beach

● Viera

● Rockledge

● Merrit Island

● Satellite Beach

● Indian Habour Beach

● Melbourne

● Melbourne Beach

● Palm Bay

● Malabar

● Grant-Valkaira

● Micco

● Barefoot Bay

● Roseland

● Sebastian

● Wabasso Beach

● Vero Beach

● Vero Beach South

● Fellsmere

● Fort Pierce

● Port St. Lucie

● Jensen Beach

● Hutchinson Beach

● Juno Beach

● Stuart

● Hube Sound

● Palm Beach

● Delray Beach

● Boca Raton

We customize the cleaning to each customer. Our service is based on hourly rates. Our costumers only pay for the time. Request an estimate now by clicking here.

We have a minimum of 3 hours per cleaner. If you want more than one cleaner, you have to book 3 hours per cleaner. Please understand the cleaning imply also driving, cleaning the cleaning tools, washing the cleaning towels, etc. So we need to make sure to book enough hours so our cleaners make enough money and the business remains profitable.

HOW DO I PAY?

We have online payments. We accept credit and debit cards. We require a card on file.

WHEN DO I PAY?

All *NEW* customers are charged upfront, no matter how far you book. Payment is due as soon as we book the appointment for you.

Deep cleanings and moving cleanings are also charged up front. Payment is due as soon as we book the appointment for you.

For recurring customers, our system will put an HOLD of the FULL AMOUNT 72 hours before the cleaning and charge the card AFTER the cleaning is done. Payment is due after the cleaning is done.

● The quality of the people that we hire. Most cleaning companies have low standards at the time of hiring and end up hiring whoever. We rejected 99% of the people that applied to work for us. We hand pick our team members and look for top talent, family oriented, trustworthy and passionate people. We do a very hard work on finding the best talent in town because our promise is to send you someone that makes you feel comfortable in your home and does a great job.

● Our offer and flexibility. We have the best offer because we know what our customers want. We customize everything to each customer because we know each person is different and each house has different needs.

● Our world class customer service. If you're one of those who would rather pay more to receive a great service/customer service and want the best of the best, we have great news: you have found it. At Captain Duster we focus on the quality of everything we do, no matter what it is. We pursue excellence because we know that our work is a reflection of ourselves. It's not just cleaning, our focus is in the quality of everything we do.

● We understand our customers dreams, needs and pains better than our competitors. For most cleaning companies, cleaning is just a business and customers are just numbers; they don't understand their customers. At Captain Duster, we see cleaning as the external problem that we help our customers solves, but we also are aware that we are helping our customers to save time and helping them to find a sense of relief and peace of mind by not having to deal with the cleaning any more, so they have time to pursue their dreams and do whatever they love to do. We're a business on a mission.

Our customer support is available Monday to Saturday from 8:00AM to 8:00 PM, including holidays. Sunday we are closed.

We book customers for cleanings Monday to Friday at 9:00AM & 2:00PM. Saturdays at 10:00AM

If you book a cleaning at 2:00PM in the afternoon, we will only serve you until 6:00PM.

Absolutely! That's why we reject 99% of the people that apply to work with us. We screen everyone very well because our standards are very high. We background check every team member. We would never hire a cleaner that we would not want them to send to our mothers homes or our own homes. That's why we do such a great job of picking up talent and screening our team members. We look for family oriented people that have goals and dreams. We train (video training and in person training) and test each member. We background checked every cleaner. We have a bond policy of $25,000 and a general liability insurance of $1,000,000.

We believe in our team members very much, that's why we have our Captain's guarantee, which also covers our cleaners. We're the only company that guarantees their cleaners and it's for a reason: we have high quality people working at Captain Duster.

Things we don't do:

● We don't claim ladders or any surface higher than one step tool.

● We don't move furniture or any object heavier than 35 pounds to prevent insures, accidents or scratching floors. If a customer wants us to clean behind the furniture, he or she must move it prior to the cleaning.

● We don't use bleach or any industrial chemical. If you request us to use your products, make sure they do not contain bleach or they are non-industrial and safe for our staff.

Things we don't clean:

● We don't clean mold.

● We don't clean poop, pee, vomit, blood, guns, crime scenes or any human or animal fluid.

● We don't clean unreasonable dirty business.

● We don't clean screens.

● We will not clean areas that are not reachable using one step tools or a 5 foot long duster.

Please read all our terms and conditions before booking a cleaning with us.

(Our guarantee only apply to customers that did not set up a time limit).

If you're not happy with the cleaning or the cleaners, we'll come back to re-clean what was poorly done or assign you another cleaner if you'd rather have come back a different cleaner.

You MUST provide us with pictures for PROOF of the things that were poorly done within 24 HOURS after the cleaning was done. If you don’t report the issue and provide us with pictures for proof and let us know within 24 hours after the cleaning, we will not help you. If you come to us complaining about something that you already fixed and don’t provide with pictures for proof, we will not be able to help you. OUR GUARANTEE EXPIRES AFTER 24 HOURS.

As we customize the cleaning to each customer, the cleaning tasks vary for each house. The customer MUST AGREE to be specific on their requests. If the customer expects something to be done in their home, they MUST be clear, and specific, and let us know because we don’t read minds.

NOTE: WE DON'T GUARANTEE THAT WE WILL COMPLETE ALL YOUR CLEANING TASKS ON THE TIME FRAME YOU BOOKED, always expect that the cleaning could take more than expected. We only guarantee the cleaning of the things that we touch. As our service is based on time, we never promise that we will have time to clean everything in the time frame you booked. If you want us to clean everything, you must NOT set up a time limit. Please remember that people tend to underestimate how long it takes to clean PROFESSIONALLY. High-quality work takes longer than average work. We will NOT guarantee or re-clean things we did not touch. If you set up a time limit, you don't qualify for our guarantee because you are limiting our work. Detail work takes time, premium cleaning takes longer than average cleaning, so if you have high expectations, don't set up a time limit or you will not qualify for a re-cleaning.

NOTE: We might ask for pictures of the property before the cleaning.

This is an anti-scammers policy.

Yes, and we have higher quality. You can book less time if you are on a budget, you can decide what you want us to clean, which gives you ultimate flexibility in the price. Our hourly rates allow you to decide how much you want to spend. Our prices are higher than most of our competitors and for a good reason: we want to serve our customers better and in order to do so, we need to charge more to have the resources needed and also be able to hire better talent. We never recommend being cheap at the time of hiring someone to work inside your business. You will be giving access to people to your workplace, devices, valuable items, your routine, pass codes, etc. so you better choose a company with a great reputation that has awareness of what that does mean, has a proven history and cares about you. You know the saying “you get what you paid for”.

If you want quality, you should know that it will have a higher price. A cheaper price often translates to a cheaper cleaning. Lower prices are only possible because something has been cut off, including the quality of the people that will perform the work, customer service and quality of products.

You can postpone, or reschedule any booking at any time; no penalties, no fees, no charge.

You can call us during our business hours. Monday to Saturday from 8:00am and 8:00pm. Sunday we’re closed.

We reward our customers with credits per each person they refer to us. The amount in dollars varies depending on the current promotion, but you can see our current promotion by signing in your account and clicking in the footer of the page on the link “Refer a friend”.

You can invite family, friends, neighbors, or even strangers by using the sharing methods (sending invitations by email, using your referral link to share it or simply by telling your referral to mention your name at the time they ask for the service.